Mitchell 1’s Manager SE and Tekmetric represent two different generations of shop-management software. Manager SE comes from Mitchell 1 (a Snap-on company with over a century of history) and is tightly tied to Mitchell’s ProDemand repair-information ecosystem. Tekmetric is a newer, cloud-native platform built around transparent, flat pricing. Here’s a straight, vendor-neutral breakdown.
Quick verdict (our analysis)
This is an ecosystem-and-transparency decision. If your shop already lives in Mitchell 1’s ProDemand for repair and diagnostic information, Manager SE’s integration with that data is its biggest draw — but you’ll need a sales conversation to get a price. Tekmetric gives you a modern cloud interface and a price you can see today (from $199/mo), with unlimited users.
- Leaning Manager SE if you’re already invested in ProDemand/Mitchell 1 and want estimating that draws on the same repair & labor data.
- Leaning Tekmetric if you want transparent pricing, a modern cloud UI, unlimited-user billing and built-in employee-performance analytics.
At a glance
| Mitchell1 Manager SE | Tekmetric | |
|---|---|---|
| Published pricing | Not publicly disclosed (quote) | Published — from $199/mo |
| Platform generation | Established; Mitchell 1 (Snap-on) ecosystem | Modern cloud-native |
| Repair-info integration | Tight ProDemand integration | Third-party integrations |
| User billing | Not publicly stated | Unlimited users & ROs, every plan |
| Also offers | Manager SE Truck Edition (Class 4–8); SocialCRM marketing | Multi-shop, tire suite, marketing add-ons |
| Best for (our analysis) | Shops already using ProDemand / Mitchell 1 tools | Shops wanting a visible price and modern cloud workflow |
Pricing
Tekmetric (published)
| Plan | Monthly | Annual /mo | Notable inclusions |
|---|---|---|---|
| Start | $199 | $179 | Inventory & vendor mgmt, digital vehicle inspections, smart jobs, digital authorizations & invoicing |
| Grow | $349 | $309 | + Labor guide, maintenance schedule, time & job clocks, parts/inventory/marketing reports |
| Scale | $439 | $409 | + Two-way texting, real-time dashboard, technician board, employee performance analytics (“Most Popular”) |
| Enterprise | Custom | Custom | + Integrated payments, dedicated account manager, quarterly business reviews |
Key Tekmetric fact: no per-user or per-RO charges; unlimited users and ROs on every plan, month-to-month or discounted annual.
Mitchell1 Manager SE (not published)
Mitchell 1 does not publish pricing for Manager SE — there are no prices on its product page, and plans are quoted after a conversation (Manager SE is often bundled with ProDemand and SocialCRM). So a like-for-like price comparison isn’t possible from public information, and we won’t make up a number. If you request a quote, ask about the monthly rate, whether Manager SE is bundled with ProDemand, contract length, and what integrations or add-ons cost extra.
Features & positioning, side by side
Because Manager SE’s detailed feature list isn’t cleanly published on a single public page, we describe each vendor’s positioning as stated on its own site — confirm specifics with the vendor.
| Area | Mitchell1 Manager SE (per its site) | Tekmetric (per its site) |
|---|---|---|
| Repair & labor data | Integrates with ProDemand estimating & repair information | Built-in labor guide (Grow and up); third-party parts/repair integrations |
| Delivery | Established platform; part of Mitchell 1 (Snap-on) | Cloud-native, browser-based |
| Marketing | SocialCRM / LocalSearch add-on | Marketing add-on (+$345/mo/shop) |
| Heavy-duty | Manager SE Truck Edition (Class 4–8) | Tire suite & multi-shop add-ons |
| Analytics | Business/management reporting | Employee-performance analytics, real-time dashboard, technician board |
| Pricing model | Quote-based, often bundled | Published flat tiers, unlimited users |
Sources: Mitchell 1 and Tekmetric official pages (see below). We describe positioning each vendor promotes; we haven’t independently tested either product.
Which should you choose? (our analysis)
You already use ProDemand: Manager SE’s integration with Mitchell 1’s repair and labor data is a genuine advantage — estimates draw on information your techs already trust. The trade-off is you can’t compare on price without a quote.
You want modern cloud + visible pricing: Tekmetric shows exact plan prices, runs in the browser on any device, never charges per user, and includes employee-performance analytics at the Scale tier.
Either way, size the monthly cost against your labor revenue with our effective labor-rate calculator.
How to decide in one afternoon
- Decide how much ProDemand integration matters to your workflow — it’s Manager SE’s core advantage.
- Check Tekmetric’s published plans and note the real monthly price for the tier you need.
- Request a Manager SE quote — ask whether it’s bundled with ProDemand/SocialCRM, the monthly rate, contract length and per-user terms.
- Put both real monthly numbers side by side and divide each by your monthly billed labor hours for the true cost per billed hour.
How we compared (and our limits)
We compared publicly published information from each vendor’s official site (verified 26 August 2026). Mitchell 1 does not publish Manager SE pricing, and its detailed feature list isn’t on a single public page, so we mark pricing “not publicly disclosed” and describe positioning rather than invent specifics. We have not run a hands-on trial of either product and don’t publish ratings we didn’t collect. Opinions are labeled “our analysis.”
Sources
- Mitchell 1 Manager SE — mitchell1.com/manager-se (accessed 26 Aug 2026 — no pricing listed)
- Tekmetric pricing — tekmetric.com/pricing (accessed 26 Aug 2026)
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