Tekmetric and Shopmonkey are two of the most popular cloud shop-management systems for independent auto-repair shops. They solve the same core job — estimates, digital inspections, invoicing, scheduling, payments — but they price and package it differently. Here’s a straight, vendor-neutral breakdown to help you decide.
Quick verdict (our analysis)
The single biggest practical difference is how they charge. Tekmetric charges a flat monthly price with unlimited users, so a growing team doesn’t increase your bill. Shopmonkey prices in tiers by feature set.
- Leaning Tekmetric if you’re adding staff and don’t want per-seat costs, and you want employee-performance / technician analytics.
- Leaning Shopmonkey if you want integrated payments and 2-way text from the entry tier, or need its heavy-duty / bookkeeping add-on modules.
Verified pricing, side by side
Both quote per-shop pricing, discount annual billing, and route new customers through a demo rather than instant self-serve signup.
Tekmetric
| Plan | Monthly | Annual /mo | Notable inclusions |
|---|---|---|---|
| Start | $199 | $179 | Inventory & vendor mgmt, digital vehicle inspections, smart jobs, digital authorizations & invoicing |
| Grow | $349 | $309 | + Labor guide, maintenance schedule, time & job clocks, parts/inventory/marketing reports |
| Scale | $439 | $409 | + Two-way texting, real-time shop dashboard, technician board, employee performance analytics (vendor labels “Most Popular”) |
| Enterprise | Custom | Custom | + Integrated payments, dedicated account manager, quarterly business reviews |
Key Tekmetric fact: no per-user or per-repair-order charges — unlimited users and ROs on every plan. Add-ons include multi-shop (+$70/mo/shop), tire suite (+$39/mo/shop) and marketing (+$345/mo/shop).
Shopmonkey
| Tier | Monthly | Annual /mo |
|---|---|---|
| Entry tier | $239 | $215 |
| Mid tier | $399 | $359 |
| Top tier | $499 | $449 |
| Enterprise / franchise | Custom | Custom |
Shopmonkey’s entry tier includes (per their pricing page): 2-way text & email, unlimited estimates & invoices, calendar & automated reminders, digital vehicle inspections, electronic signatures, integrated payments, parts lookup & ordering, and a mobile app. Optional modules: CRM Essentials, Heavy Duty, Bookkeeping, and Accounting. Shopmonkey states it powers 8,000+ shops. We’re still confirming Shopmonkey’s exact tier names and the full feature list at each tier from source, and will only publish those once verified.
Price at a glance
Cheapest published monthly entry point: Tekmetric $199 vs Shopmonkey $239. Mid-range: $349 vs $399. Upper: $439 vs $499. Both are cheaper billed annually, and remember Tekmetric’s price doesn’t rise as you add users.
Which should you choose? (our analysis)
Small / growing shop adding staff: Tekmetric’s unlimited-user model means adding advisors and techs doesn’t change your monthly cost. Use our effective labor-rate calculator to see how tiny the plan cost is next to your labor revenue.
Shop that wants everything bundled early: Shopmonkey puts integrated payments and 2-way text in its entry tier, which some owners prefer. Its Heavy Duty and Bookkeeping modules are worth a look if those apply to you.
How to decide in one afternoon
- List your must-haves (DVI, 2-way text, labor guide, integrated payments).
- Match each system’s plan that includes them, and note the real monthly price.
- Book both demos back-to-back and ask the same 5 questions: data migration, payment-processing rates, contract length, support hours, and what costs extra.
- Divide the monthly price by your monthly billed labor hours — the cost per billed hour is usually tiny next to your labor revenue.
How we compared (and our limits)
We compared publicly published pricing and feature information from each vendor’s official site (verified 25 August 2026). We have not run a hands-on, in-shop trial of either product, and we don’t publish star ratings or user reviews we didn’t collect. Where we give an opinion, we label it “our analysis.” Vendors change plans often — confirm details before buying.
Sources
- Tekmetric pricing — tekmetric.com/pricing (accessed 25 Aug 2026)
- Shopmonkey pricing — shopmonkey.io/pricing (accessed 25 Aug 2026)
Related: our methodology · labor-rate calculator · disclosure